How to Build a Customer Savvy Support Team
Do you want to improve your user experience well? Do you need the latest products and technology for these services? Don’t miss our webinar with Zendesk on “GITS TECH TALKS: How to Build a Customer Savvy Support Team”!
- Wednesday, 25 October 2023
- 07.00 PM (WIB)
Speakers Who Are Experts in Their Fields
Yanuar Rezqi
Speaker
CX Implementor
Nurhasanah Mulyati
Speaker
Zendesk Presales Expert (Consultant GITS.id)
Tresna Nurziyan
Speaker
Zendesk Implementation Expert (Technical Writer GITS.id)
Hanifah Rahma Apriantari
Moderator
Marketing
at GITS.id
What Will You Learn?
The event, “GITS TECH TALKS: How to Build a Customer Savvy Support Team,” aims to be an informative and engaging gathering on how important customer experience is for the company’s future so that effective and efficient service is also needed to support it. This event will also showcase Zendesk’s latest products and technology related to this. It also serves as an opportunity to celebrate the partnership between GITS.id and Zendesk. The event targets a diverse audience, including potential clients, and industry leaders. Some things you will get are
- Knowledge and skills to answer customer questions effectively and professionally.
- How to develop a customer-centric mindset and approach to answering questions.
- How to use empathy and active listening to build rapport with customers.
- How to use technology to their advantage in answering customer questions.
- Tips and tricks for handling difficult customer questions.
- How to create a customer support team that is passionate about providing excellent service.
- Information about Zendesk's latest products and technologies.
Register Now!
Led by industry experts with extensive experience in customer experience, this webinar will provide you with invaluable knowledge and actionable tips to implement directly in managing customer experience at your business.
Don’t miss the opportunity to improve your user experience for the company’s future. Book your spot now!
Fill out a quick registration form. Once you have registered, you will receive a confirmation email containing the webinar access details.
If you want to improve customer experience management effectively and efficiently, the webinar “GITS TECH TALKS: How to Build a Customer Savvy Support Team” is a must-attend event. So, what are you waiting for? Register today and let’s build a support team that understands customers in your company!
