1st Online Travel Agent in Indonesia.
Problem
Tiket.com wants to offer users a hassle-free experience on booking tickets through their mobile phones. Tiket.com should be able to provide users with great deals on flight tickets. Users can also search for the hotel at certain places and see the facilities and services. It also needs to be able to be accessed by the user whenever and wherever they are. Ticket.com offers various tickets, from flight and train to the concert; event; and attraction, and also hotel stays.
Solution
Tiket.com mobile application comes with an intuitive dashboard that shows easily what the users are searching for. The system for booking and transaction process is fast. There is also a reschedule program that is built to make the user more on ease. For the payment, we ensure the most secure and fastest payment methods that can be chosen by users. As for loyalty, we make a point reward system for users.
Impact
With mobile application, Tiket.com gets closer to its user since it became more handy.
