For Your Best Customer Experience

Build the best of your customer experience with Zendesk, integrated to your system, by GITS.ID


Strong customer experience service with various solutions


New features with innovation


Customer data security is priority


Zendesk Products


Zendesk Features

system integrator zendesk

Frequently Asked Questions

Questions that are being asked about Zendesk and its system integration with GITS.ID.

What is Zendesk?

Zendesk is a service-first CRM company that builds software to improve customer relationships. Our software is powerful, flexible, and scales to meet the needs of any business. Especially for your small business. Watch a demo to learn more about Zendesk.

What products Zendesk have?

We provide an omnichannel solution for any business that’s looking to support its customers – whether that’s individual consumers, businesses, or your internal employees. Get more details about the Zendesk Suite.

How much does Zendesk cost?

Plans are month-to-month or annual. You can start/stop or make changes to your plan at any time (but note that refunds are not given for cancellations or downgrades). Find out how we help you manage your subscription. We can help basically on anything for you.

How long does it take to set up Zendesk?

Business choose Zendesk because it works right out of the box. You’ll get set up in minutes – not months or years.

Do I have to set Zendesk up myself or can I have someone do it for me?

As an official Zendesk Partner, we can help you integrate your system with Zendesk. Feel free to contact us if you have any questions.

How will Zendesk improve response times?

Zendesk provides better organization and automation tools, which means your inquiries will be routed to the right person more quickly and efficiently, leading to faster response times.


GITS.ID, Official Zendesk System Integrator

Elevate your customer support service and make your customer feel a better experience. Give a more relevant answer, help them faster, and make your team more efficient, with Zendesk. GITS.ID, as official partner of Zendesk, can help your system to be integrated with this customer relationship platform. After that, we also can be the customer support team to answer your customers’ questions. But if you have your own internal team, we can give training to them so you and them can use the most of Zendesk.


Do you need omnichannel conversations platform?

Come tell us what you need! Fill out this form and our solution team will response to your email by maximum of 1×24 workday.


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